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Frequently asked questions

Below are some of the most common questions we get about our company and products. If you don’t see the answer to your question, give us a call or contact us here.

Company and product questions

TechMet offers a wide range of products, including carbide blanks, indexable cutting tools, grinding wheels and stainless steel coolant lines. We also have a fully equipped quality laboratory to conduct a wide range of dimensional and metallurgical analyses.

We work with our partners on a Continuous Improvement basis, analyzing and reviewing everything from business systems to production processes. Efforts are always being made to improve product quality and ensure consistency in the products we supply. In addition, audits by Quality Auditors and Six Sigma Black Belts are conducted each year.

Our precision carbide blanks are produced on the world’s most modern production equipment: high-precision automatic presses, extrusion equipment and Sinter-HIP furnaces. Product specifications are monitored using statistical techniques. Ultra-modern and automated production processes ensure consistent, high-quality products, throughout every production run.

State-of-the-art Quality Labs at our headquarters in Hickory, NC, verify incoming material and perform advanced testing and analytical services.

TechMet is located in Hickory, NC at 730 21st Street Drive SE.

We are always happy to host visitors at our facility in Hickory, NC. If you’d like to stop by, simply get in touch with your local TechMet Sales Representative, or send an email to csteam@techmet-carbide.com.

Account questions

Customers who would like the convenience of having a registered user account can simply click on “My Account” near the top of any page and follow the instructions to register.

On the “My Account” page, click the “Edit Profile” tab and make the necessary changes.

Please reach out to csteam@techmet-carbide.com to remove login credentials for users who no longer need access.

Shopping and ordering questions

We accept orders by phone, fax, email, and EDI. See all contact info here.

Click here to see the contact info for our Sales Representative in your area.

In addition to the U.S., TechMet also ships daily to Canada and Mexico.

Absolutely. Click here to see the contact info for our Sales Representative in your area.

Please contact us at csteam@techmet-carbide.com

Please contact us at csteam@techmet-carbide.com

Please contact us at csteam@techmet-carbide.com

Customer support questions

Click here here to see the contact info for our Sales Representative in your area.

You are welcome to either call us directly or send an email to csteam@techmet-carbide.com during normal business hours and we will be happy to serve you.